Please read the warranty before buying a Glow Derma Pen with a Built-In battery.
The Glow Derma Pen has a built-in batteries that cannot be increased or removed and can easily be overcharged and battery will be depleted overtime. (How to know your battery is depleted : device will come on but will not work)
Charging time should be 30 minutes or until the light turns green on the pen – do not operate the pen while the pen is charging as this will also deplete the battery.
In the event of Product defect or malfunction under normal use by user following the manufacturer’s guidelines. Any defects caused by the user ie:- overcharging of the battery, electric current connection default, dropping the unit or miss use of the device, user attempting to dismantle and repair, all such cases will void Warranty. Please note that the Glow Derma Pen has built-in batteries that will deplete overtime when continuously overcharged. The Glow Derma Pen with built in batteries cannot be used while charging this will deplete the battery and the pen will die. The Glow Derma Pen with built-in batteries – these batteries cannot be replaced. Batteries are not included in the Warranty.
I’m Fabulous Cosmetics suggests you ensure your pen device against all risks.
The Glow Derma Pen has a 6 month Warranty offered by I’m fabulous cosmetics provided the above criteria is adhered to in this period.
Damages (defaults) prescribed other than the above requires that your device is returned to I’m fabulous cosmetics. Thereafter, we will investigate cause of failure. In the event of manufacturing defect the unit will be replaced immediately within the 6 month period.
DO NOT OPEN THE DERMA GLOW PEN BATTERY OF UNSCREW IT. THIS THIS CANCEL THE WARRANTY. DO NOT PUT THE DERMA PEN IN TO WATER. TO CLEAN IT USE A LITTLE TISSUE WITH ALCOHOL ON IT. IF YOU DO NEED TO SEND US THE PEN FOR REPAIR DURING YOUR WARRANTY TIME, YOU NEED TO SEND IT WITH THE ORIGINAL CHARGE AND PLUG. WE CANNOT REPAIR A PEN THAT COMES BACK TO US MISSING THE ORIGINAL CHARGE AND BATTERY. DO NOT USE ANY OTHER BRAND CARTRIDGE
NEEDLES WITH THIS GLOW DERMA PEN.
IF YOU PEN STOP WORKING DURING YOUR WARRANTY, PLEASE CONTACT US VIA THE FORM BELOW WITH YOUR ORDER NUMBER AND WE WILL EMAIL YOU BACK THE INSTRUCTIONS TO SHIP BACK THE PEN TO US.